Support
Support
Effective Date: [Release Date] · Last Updated: [Release Date]
Welcome to the Continua Support Center.
If you need assistance, have questions, or would like to report an issue, we're here to help.
Write to ussupport@continuaai.app1. Contact Us
If you need support regarding your account or the application, please contact us through the available support channels within Continua.
We will make reasonable efforts to respond as quickly as possible.
2. Report a Bug
If you believe you have encountered a bug, please include as much information as possible, including:
- A description of the issue
- What happened before the issue occurred
- Device model
- Operating system version
- App version
- Screenshots (if available)
Providing detailed information helps us investigate and resolve issues more efficiently.
3. Feedback & Suggestions
We welcome feedback from our users.
If you have ideas for new features, improvements, or quality-of-life changes, we'd love to hear them.
Many improvements to Continua may be inspired directly by community feedback.
4. Discord Community
Join our official Discord community to:
- Receive announcements
- Discuss Continua with other users
- Share feedback
- Participate in future testing
- Learn about upcoming features
The Discord link is available within the application.
5. Response Times
We aim to respond to support requests as quickly as possible.
Response times may vary depending on request volume, weekends, holidays, and the complexity of the issue.
We appreciate your patience and understanding.
6. Continuous Improvement
Continua is an actively developed application.
New features, improvements, optimizations, and bug fixes are released regularly.
Your feedback plays an important role in helping Continua grow.
Thank You
Thank you for being part of Continua.
Your support, feedback, and patience help us build a better experience for everyone.
We hope Continua becomes a place you'll enjoy returning to night after night.
© Continua. All rights reserved.